FAQs

🕯️ WickMate FAQ — Wooden Wick Questions Answered

1️⃣ What is a WickMate wooden wick?

WickMate™ is a premium wooden candle wick designed to create a beautiful, clean-burning flame with a soft crackling sound. Unlike traditional cotton wicks, WickMate wooden wicks are made from sustainably sourced wood and are engineered for optimal performance in soy, coconut, and natural wax blends.

2️⃣ Why should I choose a wooden wick over a cotton wick?

Wooden wicks provide several advantages:

A cleaner, soot-free burn

A wider and more stable flame

A natural crackling sound that adds warmth and ambiance

A modern aesthetic that enhances candle presentation

Plus, WickMate wicks require no holder or centering device, simplifying your production process.

3️⃣ How do I choose the right WickMate size for my candle?

The correct wick size depends on your candle diameter, wax blend, and fragrance load.

Use our WickMate Sizing Guide or perform a burn test to confirm the best fit.

💡 Tip: Start with a slightly smaller size for low-viscosity waxes (like soy) and a wider one for thicker blends (like coconut or beeswax).

4️⃣ Do I need to trim a WickMate wick?

No. WickMate wicks are designed to be self-trimming. The flame naturally consumes excess wick as it burns.

However, for best results, ensure the initial wick height is 5–6 mm above the wax surface before lighting.

5️⃣ Can I use WickMate wooden wicks in soy wax?

Yes! WickMate wooden wicks are perfectly compatible with soy wax and other natural blends such as coconut, palm, and beeswax.

We developed them to perform consistently in both container candles and tins.

6️⃣ Why does my wooden wick keep going out?

This can happen if:

The wick is too small for the candle diameter

The wax has high oil content or poor wicking properties

The melt pool doesn’t reach the edges

Try a slightly wider WickMate size, or reduce fragrance load slightly. Make sure to allow the candle to burn for 2–3 hours on the first use to form a full melt pool.

7️⃣ Do wooden wicks need a metal clip or holder?

No. WickMate wooden wicks are automation-ready and can be used without clips or holders.

They stay centered during pouring and burning, saving time and material costs in production.

8️⃣ Are WickMate wooden wicks eco-friendly?

Yes. WickMate wicks are made from sustainably harvested wood and contain no metal, lead, or harmful additives.

They’re an excellent choice for eco-conscious brands and handmade candle makers.

9️⃣ How should I store unused wicks?

Keep them in a cool, dry place, away from moisture and direct sunlight.

If exposed to humidity, gently dry them before use to maintain consistent performance.

10️⃣ Can WickMate help with custom wick development?

Absolutely. Our team can provide samples, technical guidance, and even custom-sized wicks to match your wax system and jar dimensions.

👉 [Contact us] for personalized assistance.

11️⃣ Where can I buy WickMate wooden wicks?

You can purchase directly from www.WickMate.com

 or contact our sales team for wholesale and OEM orders.